Return & Exchanges
Can I return the wallpaper?
We do 14 business days Money back guarantee after you received your mural, however we do not accept refund for change mind or given wrong details. Because your wallpaper is custom made to fit your wall which means it cannot be returned. However if you are not satisfied with the wallpaper please contact us and we will try to help you in any way we can.
What if there is a problem with the wallpaper?
Printing wallpaper is an advanced process and on rare occasions mistakes can be made. Always check the wallpaper before hanging to ensure there are no production defects. If an error is found, please contact us and we will replace it with a new one, free of charge (we will require photos of the damage). It is important that you have not started hanging because we're unable to reimburse installation costs or problems from incorrect wallpaper hanging.
It is important that the provided instructions are followed to ensure the best results are achieved. We also recommend you use the supplied adhesive or an adhesive that is designed specifically for woven wallpapers.